Microsoft Outlook and Mac Mail are two examples of email clients. The Outlook app will take a few seconds to set up your Microsoft 365 account on it, and then you can check all your Microsoft 365 emails via Outlook. Start by opening Outlook, then hit File in the task bar and select Add Account. I had a look to the Add-MailBoxPermission and my user is FullAccess on this shared mailbox and I'm still having the issue.I have checked my password is correct by logging onto webmail.

If I try the same config using the user's mailbox and not the shared mailbox it's working fine: I'm getting an error Authentication Failed

However if I change POP to IMAP using the right port: This is weird because I have my configuration working with POP: Someone in the comments has mentioned to set a password as a solution. Yes this is the thread I was refering to. If you have feedback for TechNet Subscriber Support, thank you for helping Mark the replies as answers if they helped. Microsoft does not guarantee the accuracy of this information. Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. In addition, you can refer to the following related link:Īccess shared/delegate mailbox of Exchange Server What error did you receive? More information will be helpful to troubleshooting The configuration above doesn't mention to set the password for the shared mailbox. Note: Please make sure to create the UNIQUE alias always with the mailbox, because it creates the user In this case for IMAP Configuration:

SHARED MAILBOX: (could also be of course) You have tried the configuration like the following, but this not working? Online - How to access a Shared Mailbox using Thunderbird or other IMAP client Is the thread you mentioned above this one: I need to use IMAP cause I'd like to only check a specific folder using Jira from Atlassian. I do not want to set a password because as described in the 'shared mailbox' documentation by Microsoft shared mailboxes are not designed for direct logon. PASSWORD: John Smith's Password (user's password) User Mailbox: Mailbox: for IMAP Configuration: and I did not find a way to verify it.) that gives some instructions but it's only working using POP but not IMAP.Ĭonfigure IMAP client to access shared mailboxes created in Exchange Online: I found a thread (I can't post any link cause my account is not verify. I'm trying to access a shared mailbox using a user/service account (that is allowed to access it!) using IMAP.

Office 365 email settings imap